Frequently Asked Questions
Can an employer run a check without my permission?
Is my permission required each time my current employer investigates me?
Does my authorization mean that a check will definitely be made?
Do I have to pay for the report?
How long do I have to get a copy of my report and review the agency's file?
What if the report contains inaccurate or incomplete information?
What Cannot be Included in a Background Report?
Can a criminal record ever be erased?
Can a background check include my credit report?
What is a FICO score?
If you have a question that isn't answered here, please send us an email and we'll do our best to answer your question.
- Can an employer run a check without my permission?
- You must give your authorization in writing before an employer can start the investigation process through a screening agency. The FCRA requires your specific authorization if information about your medical history or condition will be obtained.
There is one exception. Your permission is not required and you are not entitled to notice if your employer suspects you of wrongdoing or misconduct provided that it is disclosed to you before you are hired that this is the policy of the company in the Disclosure. - Is my permission required each time my current employer investigates me?
- Remember, background checks are not limited to job candidates. Employers are increasingly conducting investigations of existing employees. Under the FCRA, once you give your permission for a background check, your employer does not have to get your permission to run another check in the future. However, California law requires notice and permission from you "at any time an investigative consumer report is sought for employment purposes other than suspicion of wrongdoing or misconduct." (CA Civil Code §1786.16(2)) The USAFact Consumer Authorization stipulates that your authorization shall remain on file and shall serve as an ongoing authorization for your employer to procure consumer reports or investigative consumer reports at any time during your employment period. >> Back to the top
- Does my authorization mean that a check will definitely be made?
- Not necessarily. The notice you receive will quite likely say that a background report may be obtained. Once you receive the notice and give your authorization, an employer is free to conduct a background check or not. Because of the cost involved, it is unlikely that an employer will conduct a background check of every candidate for a job. For candidates, an investigation is typically conducted just before a job offer. Some jurisdictions prohibit a background check being done prior to an offer of employment.>> Back to the top
- Do I have to pay for the report?
- You may have to pay up to $9.50 for the report. But, you are entitled to a free copy of the report if: (1) you are unemployed and intend to apply for work within a given time, (2) are on public welfare assistance, or (3) have reason to believe you are the victim of fraud. (CA Civil Code '1786.26(a),(b).>> Back to the top
- How long do I have to get a copy of my report and review the agency's file?
- The agency that prepared the report must retain it for two years. During that time, you have a right to access it.>> Back to the top
- What if the report contains inaccurate or incomplete information?
- You can dispute inaccurate or incomplete information. When you file a dispute, a process much like the one you use to dispute information in a credit report is triggered. Here's a summary of how the dispute process works:
- You file a dispute in writing or by phone. You can file directly from this web site.
- The employment screening agency must investigate your dispute.
- If the agency cannot verify the information you disputed, the information must be removed.
- The agency does not have to continue an investigation if it decides your complaint is "frivolous or irrelevant."
- The agency has 30 days to notify you of the results of the investigation.
- You have to be notified if negative information is deleted but later reinserted.
- If the agency will not remove negative information, you can include your own statement in the file.
>> Back to the top - What Cannot be Included in a Background Report?
- The FCRA has a general seven-year rule as the limit for reporting negative information on an employment background check. One exception is that under the FCRA, criminal convictions can be reported indefinitely except in some states where state civil code defines the length of time the information can be reported. For example, in California, criminal convictions can only be reported for seven years unless another law requires employers to look deeper into your background. The FCRA also has a ten-year limit for reporting bankruptcies.
The FCRA or State Civil Code does not apply if another law requires a government agency or employer to conduct a certain type of background check. Many jobs require an employer to check for criminal convictions far beyond the seven-year limit included in some state civil codes. For example, operators of residential care facilities for the elderly and the facility's employees are subject to a "full criminal records" check. (California Health and Safety Code '1569.17)
In addition, occupations that require a state license often require an extensive criminal background check.>> Back to the top - Can a criminal record ever be erased?
- In some cases, a criminal record may be what the law calls "expunged." Technically, the term means to erase or strike out. Despite the definition, an expunged record does not necessarily mean that all traces of an offense will disappear from the courthouse and/or from the Internet web sites of information brokers. Even if a record is expunged, the fact that there was a conviction may not be blocked, even if the details of the case are erased from public view.
And the fact that a record is expunged does not mean that you will never have to disclose the information. Application for a state license or a specific kind of job may demand disclosures of information that covers your lifetime.>> Back to the top - Can a background check include my credit report?
- Yes. Credit reports and the companies that compile credit reports are governed by the FCRA. The FCRA allows your employer to obtain a copy of your credit report for "employment purposes". Several states limit the use of credit reports for employment purposes.
Generally, the same rules about access, disputes, and disclosure limitations apply equally to a credit report and an investigative consumer report.>> Back to the top - What is a FICO score?
- It's a number lenders use to help them decide: "If I give this person a loan or credit card, how likely is it that I will get paid back on time?" A FICO score is a snapshot of your credit risk picture at a particular point in time. The higher your score, the lower the risk to lenders. Fair Isaac Corporation develops the mathematical formulas used to produce FICO scores. A FICO score does not appear on an employment credit report.
For more information on FICO score,click here>> Back to the top
If you have a question that isn't answered here, please send us an email and we'll do our best to answer your question.
